Tractable

Tractable, founded in 2014 and headquartered in London, builds computer vision and machine learning systems that visually assess damage to vehicles and properties. Its technology analyses customer-submitted photographs to identify damage, recommend parts, predict repair methods and produce repair estimates for vehicles, alongside computer vision solutions for assessing property damage. The technical work spans image-based damage assessment, automated repair estimation, parts identification and repair method prediction.

Its AI vehicle damage assessment product processes more than $2 billion in vehicle repairs and purchases annually, and the company states that accident recovery can run up to ten times faster than with traditional methods. Tractable works with more than 35 insurance and automotive partner organisations, including over ten Fortune Global 500 companies, across insurance, vehicle repair, dealerships, recycling and fleet rental. It reached unicorn status in 2021 and is backed by SoftBank Vision Fund and Insight Partners.

The company operates from offices in London, New York, Toronto, Tokyo, Warsaw, Paris, Milan and Bangkok, serving customers in Europe, North America and Asia. It is a certified Great Place to Work and was named to the Everest Group Top 50 P&C Insurance Technology Providers. Tractable describes its mission as freeing employee time for higher-value work, with stated aims of improving customer experience, accelerating repairs and increasing recycling.