FINDIQ GmbH

FINDIQ GmbH builds an AI-powered knowledge platform, delivered as Software-as-a-Service, that digitizes expert knowledge for servicing industrial machines and plants. The company addresses a problem well known in machine and plant engineering: decades of experience-based knowledge about specific machines are held by individual experts and rarely appear in manuals. As those experts retire, that knowledge is lost. FINDIQ's platform captures it and delivers it to technicians on site at the moment a solution is needed.

The product goes beyond conventional knowledge management by converting static expert documentation into operational support and strategic insight. The company reports that knowledge for one machine type can be digitized in four hours, and that technicians can move from an error message to a matching solution in six clicks. Customers see time savings of up to 67% in reactive service, with a reported return on investment after six months.

FINDIQ is rooted in the Ostwestfalen-Lippe industrial region of Germany, and its approach grew out of hands-on industry practice. The company's stated aim is to lead the generational change (Generationenwechsel) in industrial service. It operates across industrial machinery and plant service, manufacturing, machine and plant engineering, and field service.