Caplena

Caplena is an AI-powered feedback analytics company based in Zurich. It provides a text analysis SaaS platform designed for brands and agencies to extract insights from customer and employee feedback. The company's technology focuses on natural language processing and machine learning to analyze open-ended text data at scale.

The team is international, comprising over ten different nationalities. The company culture emphasizes individual ownership and self-driven contribution over rigid processes. Collaboration is characterized by direct and honest feedback, with an emphasis on optimizing for impact rather than facetime.

Caplena's work environment is described as low-ego and growth-oriented, attracting a kind and collaborative workforce. The company fosters team cohesion through events and workshops that help shape its core values.